How Builders Hardware and Hollow Metal enhanced efficiency with contractERP
Builders Hardware and Hollow Metal, a leading manufacturer and distributor of doors, frames, and hardware, has achieved remarkable business growth and operational efficiency through its partnership with contractERP (cERP).
Facing challenges such as handling only a third of bid requests, frequent data entry errors, and inefficient processes, the company sought a solution that could scale with its growth.
The implementation of contractERP addressed these issues head-on, providing real-time inventory visibility, streamlined processes, and the ability to handle significantly more bids, ultimately doubling revenue and quadrupling profits.
The customer
Builders Hardware and Hollow Metal, based in Menomonee Falls, WI, excels in manufacturing and distributing doors, frames, and hardware. With 600+ customers, mainly in commercial construction, they have built a strong reputation as a premium provider, bolstered by significant in-house manufacturing capabilities.
The problem
Builders Hardware faced several operational challenges, such as frequent data entry errors, inefficient inventory management, and cumbersome processes.
These issues not only frustrated customers but also hindered the company’s ability to effectively manage bid requests and scale its business.
The solution
Implementing cERP was a pivotal move for Builders Hardware. The software offered real-time inventory visibility, allowing counter sales to accurately inform customers about stock availability. Along with reducing errors through streamlined processes, cERP greatly enhanced operational efficiency and data accuracy.
The result
The cERP implementation has been transformative for Builders Hardware. By aligning operations with cERP’s best practices, the company improved efficiency and managed to handle three to four times more bids. This increased responsiveness, along with faster quoting, significantly boosted revenue and quadrupled profits.