Executive summary
Crystal Window & Door Systems, a vertically integrated manufacturer based in New York, significantly improved their production speed and accuracy by integrating Soft Tech's V6 and contractERP.
This case study highlights how the combination of these two robust ERP solutions solved their production and engineering challenges, showcasing the value of advanced automation and real-time data management.
Why change was needed
Crystal Window & Door Systems faced challenges with their outdated software solutions, which were rife with errors and required multiple manual data entries.
They needed a more automated and integrated solution to support their growing business, improve order management, and streamline their production processes.
How change happened
Crystal Window & Door Systems chose to integrate Soft Tech V6 for production and engineering with contractERP for order management, accounting, inventory, and purchasing.
This combined solution provided the automation, accuracy, and real-time data needed to support their complex production requirements and improve overall efficiency.
What change delivered
With the integration of V6 and contractERP, Crystal realized a significant ROI within twelve months of implementation.
Production processes became three to five times faster, lead times improved to meet or exceed customer expectations, and the company gained real-time data for better decision-making.
The custom-built module was user-friendly and capable of calculating exact cut sizes, greatly enhancing production accuracy and efficiency.
