Joyce Manufacturing

Joyce Manufacturing:
Quality and innovation shining through

Discover how in-house glass cutting and inventory management innovation delivered remarkable results. 

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Executive summary

Joyce Manufacturing, a leading fenestration solutions provider in northeast Ohio since 1955, has partnered with Cyncly, leveraging the FeneVision software suite to revolutionize their operational processes.

From incorporating glass cutting in-house to streamlining inventory management, Joyce Manufacturing has seen remarkable improvements in efficiency, cost savings, and customer satisfaction.

Explore the journey of Joyce Manufacturing with FeneVision, highlighting the adaptability, comprehensive support, and tangible benefits of this partnership. 

Company facts

  • Mid-size windows, doors and sunroom manufacturer
  • Berea, Ohio
  • 125,000 SF facilities

Why change was needed

Before implementing FeneVision, Joyce Manufacturing faced challenges with operational efficiency, particularly in managing complex production processes and inventory.

The reliance on external suppliers for glass and the manual, time-intensive inventory checks were significant hurdles.

How change happened

FeneVision offered a suite of solutions tailored to Joyce Manufacturing's needs:

  • Glass Cutting In-House: By adopting FeneVision's OPTI and ERP modules, Joyce moved critical processes in-house, significantly reducing lead times and dependency on external suppliers.
  • Inventory Management: The Purchasing and Inventory module transformed inventory management from a cumbersome weekly task to a streamlined, efficient process, reducing time spent from 20-25 hours to just 2-3 hours weekly.
  • Operational Efficiency: The integration of various FeneVision modules, from order entry to invoicing, has allowed Joyce Manufacturing to manage their business more effectively, adapting to market demands and expanding their offerings with ease.
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What change delivered

Joyce Manufacturing has experienced several key outcomes from their adoption of FeneVision: 

  • Improved On-Time Delivery: The ability to quickly address production issues and complete orders has greatly increased, enhancing customer satisfaction. 
  • Cost Savings: In-house glass cutting and optimized inventory management have resulted in substantial cost reductions. 
  • Increased Efficiency: Time spent on inventory management has drastically decreased, allowing staff to focus on other critical areas of the business. 

What benefits can you expect?

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Joyce's story is a testament to the power of strategic digital solutions in transforming the fenestration industry.
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Inventory time cut by 90%: from 20-25 to 2-3 hours weekly.
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On-time delivery enhanced with in-house glass cutting and software adjustments, enabling quicker order completions and boosting customer satisfaction.
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Yield rates for glass cutting improved to 80-85%, reducing waste and enhancing efficiency.

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V6 reduces the work I need to do to get the order into production. I send the job straight out from V6 to the team on the cutting floor, and 9 times out of 10 the team can make a job comfortably without any external input. The brilliant thing about V6 is it is highly customizable, with the technical depth to control the complete BOM. You can build everything from scratch, including curves, rakes, and interesting shapes, then display in detail how all the materials will fit together. This allowed us to provide a fully comprehensive estimate, including a visual of what the item will look like once it’s manufactured."

Mitchell Winter, Lead Estimator

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