At a glance
Justine Marie Designs, a small, female-owned kitchen and bath design company in Seattle, Washington, significantly improved its operational efficiency with Design Live.
By leveraging the software's all-in-one design and pricing capabilities, they reduced order processing time by 67%, tripled their customer base, and enhanced their focus on delivering high-quality designs.
Design Live’s advanced tools for kitchen cabinet design, countertop configuration, and 3D rendering have empowered Justine Marie Designs to create accurate proposals faster and streamline the entire workflow, freeing up time to take on additional projects and build stronger client trust.
Why change was needed
Justine Marie Designs handles a variety of projects, from small kitchen remodels to new construction homes, with a small team often juggling dozens of jobs simultaneously.
Their previous software tools enabled them to create beautiful designs but fell short in automating key processes like order placement and pricing.
Key challenges included:
- Time-consuming manual order processing: Tasks like inputting cabinet orders took 30–60 minutes per project.
- Limited capacity for additional projects: Time spent on administrative tasks restricted their ability to expand their client base.
- Inefficient workflows: The manual approach to creating quotes and orders was tedious and prone to delays.
How change happened
By implementing Design Live, Justine Marie Designs transformed their workflow, taking advantage of the software’s real-time catalog access, precise pricing tools, and high-quality 3D rendering capabilities.
Key features that drove success:
- Streamlined order processing: Cabinet orders now take less than 15 minutes, saving valuable time.
- Accurate and quick proposals: Real-time catalog integration enables detailed pricing and quoting for clients.
- Enhanced client engagement: Photo-realistic 3D renderings build trust and inspire confidence in the design process.
“Using Design Live as a tool in our business allows us to focus our time on design, which is what we love doing the most,” says Justine Marie.
What change delivered
Since adopting Design Live, Justine Marie Designs has experienced measurable improvements:
- 67% reduction in order processing times: Down from 30–60 minutes to under 15 minutes.
- Tripled customer base: Freed time allows the team to take on more projects.
- Streamlined workflow: Eliminates manual tasks and accelerates design-to-order transitions.
- High-quality renderings: Lifelike visuals enhance client satisfaction and trust.
