Executive summary
Syracuse Glass, a glass fabrication company based in Syracuse, New York, transformed its operations by implementing Cyncly's FeneVision ERP system.
This integration allowed Syracuse Glass to manage complex orders efficiently, streamline operations, and enhance customer service, supporting their growth and commitment to high-quality products.
Why change was needed
Syracuse Glass needed a modern ERP system to manage the increasing complexity of their orders and improve efficiency.
Their previous system was outdated and lacked the capabilities to provide real-time data and comprehensive integration, hindering their ability to optimize operations and meet growing demand.
How change happened
Syracuse Glass selected Cyncly’s FeneVision ERP system for its flexibility, comprehensive capabilities, and robust support.
FeneVision provided real-time production tracking, improved order entry, and seamless integration with inventory management and accounting systems, enabling Syracuse Glass to streamline their diverse production processes and enhance efficiency.
What change delivered
With FeneVision, Syracuse Glass achieved real-time visibility into each phase of production, seamless integration with inventory management and accounting, and reduced errors in production and shipping.
The implementation of paperless delivery and online order entry further enhanced customer satisfaction and operational efficiency.
