Executive summary
Seaway Manufacturing, a premium window and door company, significantly enhanced its operational efficiency and customer support by implementing Cyncly's FeneVision.
This robust and scalable ERP system enabled Seaway to streamline processes, reduce errors, and maintain high-quality standards, ensuring their competitiveness in the market.
Why change was needed
Seaway Manufacturing, facing significant complexity in product offerings and the need for enhanced operational efficiency, required a robust ERP system to manage their diverse product lines and support their growth.
Previous systems had limitations that couldn't keep up with Seaway's evolving needs.
How change happened
In 2010, Seaway implemented Cyncly's FeneVision ERP system. This solution provided comprehensive support for all operational aspects, from order entry to inventory management, shipping, and invoicing.
The scalability and flexibility of FeneVision allowed Seaway to continuously improve and adapt to new challenges.
What change delivered
The implementation of FeneVision led to streamlined processes, reduced lead times, minimized operator errors, and improved overall quality.
It also enhanced customer support by providing dealers with tools for online estimates and order status checks, making Seaway competitive with larger companies.
