Transform your business with contractERP’s comprehensive implementation services

  • Seamless onboarding
  • Tailored implementation
  • Reliable support
  • Comprehensive training
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Onboarding

Our onboarding process ensures a smooth transition to contractERP, starting with a detailed project plan that includes installation, configuration, and data migration. Regular meetings keep everything on track, while 'train the trainer' sessions and user manuals prepare your team for success.

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Training

We offer comprehensive training through 'train the trainer' sessions, user manuals, and access to the contractERP Academy, where your team can learn at their own pace. Equip your team with the knowledge and confidence needed to effectively manage contractERP, and ensure they are fully prepared to maximize the system's potential.

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Support

After go-live, our Customer Success Management (CSM) team provides continuous support, ensuring your business thrives with contractERP. We offer ongoing assistance, updates, and enhancements, helping you fully leverage the system to meet your business goals.

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Implementation

At Cyncly, we offer tailored implementation services designed to fit the unique needs of your business.

Our qualified Solution Architects and Project Managers guide you through the entire process, from installation and configuration to integration and customization, ensuring a seamless transition to contractERP.

Whether your business is small, medium, or enterprise-sized, our team provides the expertise needed to manage complexity and ensure successful delivery.

Key points:

  • Standard implementations typically take 45 days, with adjustments for complexity.
  • We offer flexibility for third-party integration and customizations based on your needs.
  • The implementation process includes critical stakeholder involvement to prevent delays.
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Onboarding

We ensure a smooth start with a structured onboarding process that includes a kick-off, project planning, installation, and requirements definition.

Our team guides you through configuration, data migration, and process workflow setup, with bi-weekly project meetings to keep everything on track. We also provide 'train the trainer' sessions and general user manuals to equip your team for success.

Checklist

  • Project plan document
  • Transaction survey
  • Master data import
  • Output document layouts
  • Environment deployment and installation
  • Configuration application
  • Workflow confirmation
  • Training plans
  • General user manuals
  • End-user confirmation
 

Support

Got a problem? Need some assistance?
No problem, we’ve got you covered with email and phone support available.