Support That Works Like You Do
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Built-In Helpdesk Tool: Direct Support with Your Job Files
With Mozaik's built-in helpdesk tool, you can send your job file directly to our support team. This allows our experts to view exactly what you see, ensuring that we understand the context of your issue. Our team is equipped to provide fast, practical advice specifically tailored to your job, helping you resolve issues efficiently and effectively.
- Free Email Support
- Visual Help Guides: Built into the software and always up to date
- 180+ Free Training Videos: Step-by-step, searchable, and easy to follow
Personalised Online Training
- Live one-hour sessions via Zoom
- Led by trainers with real industry experience—they’ve been in your shoes
- Learn in short, focused sessions: learn, practice, repeat
- Sessions are recorded so you can focus on learning, not note-taking
- Rewatch to review, practice, and implement—cover more in less time
Get the help you need
Whether you’re looking for help on a current project, customisations to your cabinetry or you're looking to up your Mozaik skills, we are here to help.
30 min. online training session
$75
Our 30-minute meeting is perfect for setting up file sharing or addressing one or two specific questions, such as adding a new tool to your toolset. This focused session ensures we efficiently handle your needs and provide actionable solutions.
60 min. online training session
$125
Our 60-minute meeting is ideal for assisting with setting up MDF Shaker Doors or working through a longer list of your personal questions. This extended session allows us to cover more details, ensuring comprehensive support and solutions tailored to your needs.
90 min. online training session
$195
Our 90-minute meeting is suitable for deeper dives into complex topics or discussions surrounding how to build your own library. This in-depth session provides ample time to thoroughly explore intricate issues and develop detailed, customized solutions.
